Hidden software in your smartphone might be spying on you. Until an uproar this week, chances are you had never heard of a company called Carrier IQ, but if you own a smartphone, it’s possible this little California company has collected lots of information about you.
Carrier IQ makes software that has been pre-installed on mobile phones used by millions of consumers. “It is installed by the wireless carriers like Sprint and AT&T,” says Chris Soghoian, a security and privacy researcher at Indiana University. “It is insanely difficult to remove. In fact, you probably have to violate your warranty and perform the equivalent to a lobotomy to remove it from your device.”
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